Tips for Staying Healthy During your Trip
In Japan, there are already confirmed cases of infection from the new strain of Corona Virus
that originated in Wuhan City in central China. In addition, influenza is also spreading around
Japan at this time.
In order to prevent the spread of these viruses, we recommend that you take preventive
measures and get yourself checked out if symptoms arise.
Take Preventive Measures
Take measures to protect yourself from germs, such as:
・ washing your hands
・ gargling with water
・ wearing a face mask
In Case of Symptoms
If you develop a cough or fever, please visit a medical institution for a checkup as quickly as
For a list of facilities that can
accommodate international visitors, see the medical care guide
on the JNTO website.
*Site can be viewed in English, Chinese (simplified
and traditional), and Korean
Dealing with Language Barriers
If you are unable to communicate with staff at your hotel or medical institution regarding your
symptoms, please call the Nagano Multilingual Call Center.
The Nagano Multilingual Call Center
offers free interpretation services for international
visitors in 17 different languages, 24 hours a day.
Nagano Multilingual Call Center
Phone Number 0120
691 792 (24 hours a day, 365 days a year)
For international or roaming calls, dial +81
92 687 5289 (fees apply to international
English, Chinese, Korean, Thai, Indonesian, German, French, Italian, Russian, Spanish,
Portuguese, Vietnamese, Nepalese, Tagalog, Malaysian, Burmese, Khmer